C12 Store TERMS AND CONDITIONS OF USE
Last updated: September 2, 2026
OVERVIEW
We are pleased to welcome you to https://c12store.com (the “Site”). These Terms and
Conditions of Use (“Terms of Use”) apply to and govern your access to, and use of, this
Site. This Site is owned by The C12 Group, LLC (“C12”) and operated by Swagger, as the operator of the Site and the merchant of record for products sold through the Site (referred to in these Terms of Use collectively as “we”, “us”, and “our”).
Please read these Terms of Use carefully before accessing or using the Site. By visiting,
accessing, or using any part of the Site and/or purchasing any items from the Site, you
engage with the “Services” provided by the Site and agree to be bound by these Terms of Use, including those additional terms and conditions and policies referenced on the Site and/or available by hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, users who are browsers and customers, as applicable.
If you do not agree to these Terms of Use, then you should not use the Site or Services.
Your use of the Site and Services is at your risk. If you are dissatisfied with the Site or
Services in any way, your sole and exclusive remedy is to discontinue accessing and using the Site and Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features or tools which are added to the current Site shall also be subject to the Terms of Use. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to the Site. Any changes will become effective upon posting to the Site, along with the date on which it was most recently updated as indicated by the "Last Updated" notice above. You can review the most current version of the Terms of Use at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of the Terms of Use, as modified.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site. You may not use the Site or any Content (as defined below) or products available through the Site for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright or other intellectual property laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms of Service will result in an immediate termination of your access to and use of the Site and Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We reserve the right to refuse Services to anyone for any reason at any time. All content, information, and other materials featured, displayed, contained, and available on the Site, including, but not limited to, all text, images, graphics, designs, illustrations, photographs, pictures, audio, software, and video clips, the “look and feel”, pages, screens, content arrangement, and computer programs (collectively,"Content") are owned by or licensed to C12 and its affiliates or service providers and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and unfair competition laws under United States and foreign laws. Subject to your compliance with these Terms of Use, you receive a personal, non-exclusive, non-transferable, limited right to access and use the Site for noncommercial purposes only. You may view, display, copy, download, and print the Content solely for your own personal, noncommercial use. All copyright, trademark, and other proprietary notices contained on the Content must be retained on all copies thereof. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit,
in whole or in part, the Site or its Content, without express written permission. Except as expressly provided herein, we do not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information.
C12®, Buffalo Culture® and other trademarks, service marks, and trade dress appearing on the Site are the trademarks or service marks of C12 or its third-party licensors in the United States and other countries. The absence of a trademark notice or legend indicating the registration or ownership by C12 or such third-party licensor anywhere in the text of the Site does not constitute a waiver of that entity’s trademark or other intellectual property rights concerning that trademark or service mark used or referenced in the Site.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if Content made available on this Site is not accurate, complete or current. The Content is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the Content is at your own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the Content at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.
SECTION 4 - MODIFICATIONS TO THE SERVICES
We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.
SECTION 5 - PRODUCTS OR SERVICES; SHIPPING AND REFUND POLICY
Shipping
Shipping is available to all 50 U.S. states. We also ship to 200+ countries and handle all the logistics, including customs documentation, harmonized tariff codes, duties, and international carrier coordination. For shipping details, please review the shipping policy in the FAQ.
Returns and Refunds
Products on the Site may be available only online through the Site. These products have limited quantities and are not eligible for general return or exchange, and all sales are final, except where an item arrives defective, damaged, or incorrect, as described below and in our return policy. Made-to-order (OnDemand) items are final sale. For more information, please review the return policy in the FAQ.
Damaged and Missing Items / Incorrect Items
You should inspect your order and items as soon as you receive an order and contact us at immediately by emailing stores@giveswagger.com if an item is defective, damaged, missing, or you receive the wrong item. You have 14 days after your order has been delivered to report a defective, damaged, missing, or incorrect item. For more information, please review the return policy in the FAQ.
We have made every effort to display as accurately as possible the colors and images of the products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or access to the Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer, in our sole and absolute discretion. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. Prices for products are subject to change without notice. We reserve the right to discontinue any product at any time. Any offer for any product or Services made on this Site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Site or Services will be corrected.
We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of any prices or products on the Site.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You acknowledge and agree that Swagger is the merchant of record for all orders and
sales placed on or through the Site. The purchase line on your receipt and payment card statement will display the storefront name on the statement descriptor as “C12 Store”.
You are responsible for payment of your order by means of a payment option made
available through the Site and Services at the time of ordering. Before you submit an
order, you must provide a valid form of accepted payment to use with your order. We will charge, and you authorize us to charge, the payment method you provide. We reserve the right to seek pre-authorization of your payment card account prior to final purchase to verify the payment card is valid.
Products ordered through the Site are available in limited quantities and are not intended for resale.
We reserve the right to refuse any order you place on the Site. We may, in our sole and
absolute discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same payment card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole and absolute judgment, appear to be placed by dealers, resellers or distributors.
SECTION 7 - OPTIONAL TOOLS
The Site may provide access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that access to such tools is provided ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the Site (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Use.
SECTION 8 - THIRD-PARTY LINKS
Certain Content, products and Services available on the Site may include materials from third parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites, and we do not warrant and will not be liable or responsible for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods,
services, resources, content, or any other transactions made in connection with any
third-party websites. Please review the third party's policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the
third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example promotion entries) or without a request from us, you send ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you send to us. We are and shall be under no obligation (1) to maintain any comments as proprietary or in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove comments that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violate any party’s intellectual property or these Terms of Use. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site, Services, or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PRIVACY
The Privacy Policy, which can be viewed here: Privacy Policy, applies to use of the Site and Services, including our programs, offers, and promotions.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Site or in the Services that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and availability. We
reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Site or Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Site, Services, or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Site, Services, or on any related website, should be taken to indicate that all information in the Site, Services, or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the Site, Services, or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or Services or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Site or Services or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Site or Service or any related website for violating any of the prohibited uses. We will be the sole arbiter in cases of suspected abuse, fraud, or violations of these Terms of Use, and any decision it makes relating to termination or disabling of the Site or Services, user accounts or refusal to transact or fulfill any orders, including those placed through the Site, shall be final and binding.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Site or Services will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Site or
Services will be accurate or reliable.
You agree that from time to time we may remove the Site or Services (or products and
Content) for indefinite periods of time or cancel the Site or Services at any time, without notice to you.
YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SITE AND
SERVICES IS AT YOUR SOLE RISK. THE SITE AND SERVICES AND ALL PRODUCTS AND
CONTENT DELIVERED TO YOU THROUGH THE SITE AND SERVICES ARE (EXCEPT AS
EXPRESSLY STATED BY US IN WRITING) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR
YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
IN NO CASE SHALL SWAGGER, C12, OUR RESPECTIVE DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, FRANCHISEES, INTERNS,
SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS,
CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR
CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION,
LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT
COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM
YOUR USE OF THE SITE OR ANY OF THE SERVICES OR ANY PRODUCTS PROCURED
USING THE SITE OR SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO
YOUR USE OF THE SITE, SERVICES, OR ANY PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR
DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE, SERVICES,
OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE
AVAILABLE VIA THE SITE OR SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN
SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE
MAXIMUM EXTENT PERMITTED BY LAW. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF SWAGGER, C12, AND THE OTHER PERSONS AND ENTITIES IDENTIFIED ABOVE, ARISING OUT OF OR RELATING TO THE SITE, THE SERVICES, OR ANY PRODUCT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
Any cause of action you may have arising out of or relating in any way to the Site or
Services must be commenced within one (1) year after the claim or cause of action arises.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Swagger, C12, and our respective
parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, franchisees, interns and employees, harmless from and against any claim or demand, losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (i) your breach or alleged breach of these Terms of Use or the documents they incorporate by reference, or (ii) your activities in connection with use of the Site or Services, including without limitation, any violation of these Terms of Use or of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use; such determination shall not affect the validity and
enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using the Site and Services.
If, in our sole and absolute judgment, you fail, or we suspect that you have failed, to comply, with any term or provision of these Terms of Use, we also may terminate these Terms of Use and your access to and use of the Site and Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The obligations and liabilities of the parties incurred prior to the termination date shall
survive the termination of these Terms of Use for all purposes.
SECTION 17 – ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will
communicate with you by e-mail or by posting notices on the Site. You agree that all
agreements, notices, disclosures, and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in writing. You
further agree that any notices provided by us electronically are deemed to be given and
received on the date we transmit any such electronic communication as described in these Terms of Use. You understand and agree that we, and anyone contacting you on their behalf, may send communications to you in any manner, including using a pre-recorded or artificial voice or an automatic telephone dialing system, including but not limited to communications concerning orders placed through your account on the Site.
SECTION 18 - ENTIRE AGREEMENT
Any failure to exercise or enforce any right or provision of these Terms of Use shall not
constitute a waiver of such right or provision. These Terms of Use and any policies or
operating rules posted on this Site or in respect to the Services constitutes the entire
agreement and understanding and governs your use of the Site and Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
The headings used in these Terms of Use are included for convenience only and will not
limit or otherwise affect these Terms of Use.
SECTION 19 - GOVERNING LAW
The Site and Services are controlled, operated, and administered from locations within the United States of America. We make no representation that the Site or Content on the Site is appropriate or available for use at other locations outside of the United States, and access to them from territories where their contents are illegal is prohibited. If you access the Site or Services from locations outside of the United States of America, you are responsible for compliance with all local laws. These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the laws of the State of Texas, U.S.A., without regard to conflict of laws provisions or principles.
SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Please contact Customer Services as noted below with any questions, concerns, or any
dispute regarding your order. Customer Service is available by email day to day, from time to time, in the time zone.
Questions about the Terms of Use should be sent to: store@c12forums.com